Terms of Service

Effective Date: February 17, 2026

These Terms of Service ("Terms") constitute a binding agreement between GovGuard LLC ("GovGuard," "we," or "us") and the government entity or municipality identified in the Order Form ("Customer," "Municipality," or "you").

By accessing or using our Government Defense platform (the "Service"), you agree to be bound by these Terms. If you are entering into these Terms on behalf of a city, town, county, or other political subdivision, you represent that you have the legal authority to bind that entity.

1. Provision of Service

1.1 Access Rights: Subject to payment of applicable fees, GovGuard grants Customer a non-exclusive, non-transferable right to access and use the Service for internal municipal and legal compliance purposes during the Subscription Term.

1.2 Authorized Users: Customer is responsible for all actions taken by its employees, clerks, attorneys, or agents ("Authorized Users") who access the Service using Customer's account credentials.

1.3 Restrictions: Customer shall not: (a) reverse engineer the Service; (b) use the Service to build a competitive product; (c) use the Service for unlawful purposes; or (d) input classified national security information (the Service is designed for CUI/Public records only).

2. Data Rights and Ownership

2.1 Municipal Data: Customer retains all ownership rights to the public records, meeting archives, and documents uploaded to the Service ("Customer Data"). You grant GovGuard a limited license to process, index, and redact this data solely to provide the Service.

2.2 GovGuard IP: GovGuard retains all rights, title, and interest in the Service, including source code, AI redaction models, search algorithms, and interface designs.

2.3 Data Sovereignty: GovGuard agrees that all Customer Data shall remain stored within the continental United States (CONUS) unless explicitly authorized otherwise.

3. Fees and Payment

3.1 Subscription Fees: Services are billed in advance on a subscription basis (e.g., annually) as specified in your Government Order Form.

3.2 Appropriations: If Customer is a government entity, payment obligations may be subject to the availability of appropriated funds. Customer agrees to notify GovGuard immediately if funding is not appropriated for a renewal term.

4. AI Accuracy & Legal Disclaimer

The Service utilizes Artificial Intelligence (AI) to assist with FOIA redaction, document discovery, and drafting.AI is a tool, not a replacement for legal counsel. GovGuard does not warrant that AI-generated redactions will be 100% perfect. The Municipal Clerk or City Attorney is responsible for verifying critical redactions and legal citations before releasing documents to the public.

5. Confidentiality & Security

5.1 Protection: Each party agrees to protect the other party's Confidential Information with the same degree of care it uses to protect its own sensitive data.

5.2 Public Records Exceptions: GovGuard acknowledges that Customer is subject to public records laws (e.g., FOIA). If Customer receives a request for GovGuard's proprietary information, Customer agrees to notify GovGuard immediately to allow us to seek a protective order.

6. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS." GovGuard DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE.

7. Limitation of Liability

IN NO EVENT SHALL GovGuard BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. (Some states do not allow limitations on liability for government entities; in such cases, state law supersedes this section).

8. Term and Termination

8.1 Term: These Terms remain in effect as long as you have an active subscription.

8.2 Termination for Cause: Either party may terminate this agreement if the other party materially breaches these Terms and fails to cure such breach within 30 days of notice.

8.3 Data Return: Upon termination, Customer may request a full export of all archived data and metadata in a standard open format (e.g., JSON/PDF) within 60 days.

9. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

10. Updates to Terms

We may update these Terms periodically. If changes are material, we will notify your administrator via email. Continued use of the Service after the effective date constitutes acceptance of the new Terms.

Contact Us

For legal inquiries regarding these Terms, please contact us at aditya@govguardtech.com.